Privacy Policy

Last updated: February 19, 2026

Remediation Training & Consulting, LLC dba MitGear (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our site, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

When you make a purchase or contact us, we may collect:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers)
Order details
Account login information (if applicable)

Automatically Collected Information

When you browse our site, we may automatically collect:

IP address
Device type
Browser type
Operating system
Pages viewed and interactions
Referral URLs
Approximate geographic location

This information helps us improve site performance and security.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about orders, shipments, and customer service
Provide technical support
Improve our website and offerings
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
Send marketing communications (only if you opt in)

3. Payment Processing

Payments are processed through secure third-party providers (such as Shopify Payments, Stripe, PayPal, or other gateways). We do not store full credit card numbers on our servers.

Payment processors handle your data according to their own privacy policies.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted service providers as necessary to operate our business, including:

Payment processors
Shipping carriers and fulfillment partners
Fraud prevention services
Email and marketing platforms
Website hosting providers
Legal or regulatory authorities when required

These parties are only given the information necessary to perform their services.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enable site functionality
Remember preferences
Analyze traffic and usage
Improve user experience
Support advertising and marketing

You can control cookies through your browser settings.

6. Marketing Communications

If you opt in, we may send promotional emails or updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We do not send unsolicited marketing messages without consent where required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

9. Your Privacy Rights (California & Other U.S. States)

If you are a resident of California or certain other states, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal exceptions)
Opt out of certain data uses

To exercise these rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

10. “Do Not Sell or Share My Personal Information”

MIT Gear does not sell personal information as defined under California law. We may share limited data with service providers for business purposes as described in this policy.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

13. International Visitors

If you access our site from outside the United States, your information may be transferred to and processed in the U.S.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

15. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us via email: hello@mitgear.com